COMMITMENT

to excellence

consistent

and trustworthy calibrations

60+ years

unmatched services and support


What We Do

General services at ESRS include circuit board diagnosis, repair, product testing, programming, and logistics. World class customer service combined with MIL STD-45662A quality Standards; make ESRS Inc. the most qualified resource to meet the strict demands of the automotive, medical, aerospace industries and beyond. From 1 single instrument repair to annual contracts, our flexible repair process accommodates the “service center” needs of large corporate manufacturers.


Repair Services

ESRS offers the widest repair scope of equipment categories and manufacturers in the test equipment industry. Repair of your test equipment assets has been the sole focus of our business since our inception in 1963.

  • Getting Started - Getting started with ESRS is easy! With express account creation, and RMA service request processes that can be completed in minutes, your equipment can be scheduled for service today.
  • Create An Account – We require a minimal amount of data to initiate your account. An immediate email confirmation of your account status will be sent following account creation. Once initiated, you may return as many times at your convenience to request RMA.
  • Request Service RMA – Select the Request a quote button anywhere on the website to be taken directly to our RMA request. An almost immediate email confirmation with RMA documentation to accompany your instrument will be sent following completion of the service request.

We also provide complete repair and calibration services for other manufacturers’ instruments from DC through RF. (Examples: scopes, counters, digital voltmeters, multimeters, signal generators, synthesizers, synchro/resolvers, phase angle voltmeters, angle position indicators, AC/DC calibrators, power supplies, meters, standards, dividers, etc.) The company maintains State of the Art High Voltage measurement capabilities up to 160KV DC and 120KV AC.

ESRS repairs and calibrates items manufactured by

  • Agilent
  • Aim-TTi
  • Associated Research
  • Bafco
  • BK Precision
  • Data Precision
  • Datel
  • Fluke
  • GR or General Radio
  • Gould
  • Hewlett Packard
  • IET
  • Keithley
  • North Atlantic
  • Power Designs
  • RFL
  • Tektronix
  • Thurlby Thandar Instruments (TTi)
  • Trigtek
  • Wavetek

Cosmetic Refurbishment

ESRS offers cosmetic refurbishment service for your test equipment assets.

Our cosmetic refurbishment program is designed to return your instruments to “like new” cosmetic condition and includes the following processes as required:

  • Intensive Cleaning / Detailing Service
  • Painting / Lettering Rework
  • Knob / Dial / Control Repair or Replacement
  • Handle / Feet / Hardware Repair or Replacement
  • Exterior Case Repair

ESRS service estimates include the option to select Cosmetic Refurbishment of your instrument if desired. Cosmetic Refurbishment fees are quoted based on individual asset’s physical condition after evaluation.


Calibration

ESRS recommends post-repair calibration service for your instrument through our sister company R.A.E. Services Inc.

Co-located with ESRS to keep your total repair and calibration turnaround time as low as possible, the RAE Services Inc. laboratory maintains industry quality system registrations and accreditations including:

ISO 17025:2005 & ANSI/NCSL Z540-1-1994 - Laboratory Technical Competence Accreditations (Calibration) through A2LA - Certificate No. 2523.01

RAE Services offers the level of calibration service your organization requires. Selecting calibration from RAE services prepares your repaired equipment for immediate incorporation into your work process following return to your facility.

We also provide complete repair and calibration services for other manufacturers’ instruments from DC through RF. (Examples: scopes, counters, digital voltmeters, multimeters, signal generators, synthesizers, synchro/resolvers, phase angle voltmeters, angle position indicators, AC/DC calibrators, power supplies, meters, standards, dividers, etc.) The company maintains State of the Art High Voltage measurement capabilities up to 160KV DC and 120KV AC.

ESRS repairs and calibrates items manufactured by

  • Agilent
  • Aim-TTi
  • Associated Research
  • Bafco
  • BK Precision
  • Data Precision
  • Datel
  • Fluke
  • GR or General Radio
  • Gould
  • Hewlett Packard
  • IET
  • Keithley
  • North Atlantic
  • Power Designs
  • RFL
  • Tektronix
  • Thurlby Thandar Instrumntes (TTi)
  • Trigtek
  • Wavetek

Preventative Maintenance Contracts

ESRS offers preventative maintenance contracts to minimize downtime and ensure quality inspections. Our detailed electronic PM records allow us to not only identify unusual machine wear, but also operator misuse that could cause premature equipment failure or safety concerns. Full data reporting is provided to the customer for documentation and certification requirements. The benefits to your customized Preventative Maintenance Service –

  • Reduces risk of equipment failure
  • Minimize costly repairs by identifying issues early
  • Safety systems inspection
  • Increase efficiency and quality
  • Automatic scheduling without your need for follow-up
  • Receive discounted labor rates for any needed repairs on equipment with a PM contract
  • Priority service at our repair center or in the field
  • Knowledgeable technical staff for phone support
  • Do not exceed pricing
  • Platinum, Gold and Silver Maintenance Services. Details upon request.

Technical Partnerships

ESRS has formed long-standing technical partnerships with leading test and measurement manufacturers for whom we act as approved repair and calibration agents.

Aim-TTi Logo

Aim-TTi (Aim and Thurlby Thandar Instruments) are a UK based manufacturer of test instruments with a particularly strong range of DC power supplies with a long heritage. The origins of Thurlby Thandar instruments Ltd date from the late 1970s when two separate companies, Thurlby Electronics Ltd. and Thandar Electronics Ltd. were both designing and manufacturing electronic test equipment within close proximity in Cambridgeshire, England. In 1989 the two companies were merged into a new organization - Thurlby Thandar Instruments Ltd. Aim Instruments was incorporated as a company set up to develop and manufacture an innovative positional current probe. Today Aim-TTi is one of the foremost producers of general purpose electronic test instruments and laboratory power supplies in Europe, selling products in over fifty countries. Products include DC power supplies, electronic loads, multimeters, frequency counters, function generators, spectrum analyzers, RF test equipment, current measurement probes, power analyzers and component bridges.

ESRS act as service and calibration agents for Aim-TTi in the USA.



MISSION

Give us a chance and we will prove our efficiency!

ESRS Inc. is dedicated to exceeding our clients' expectations by continually improving all areas of our business. Management's commitment to support the Quality Management System (QMS) and to provide technology and resources necessary to meet QMS objectives guarantees our competitive edge and continual improvement.

At ESRS "Service is more than just a business, it's a way of life".